Return Policy 

Last updated January 24, 2019 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy. 

 

 

RETURNS 

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

 

 

 

RETURN PROCESS 

To return an item, please email customer service at help@ajghent.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include a copy of your proof of purchase, and mail your return to the following address: 

RED Entertainment LLC 

Attn: Returns 

RMA # 

11340 Lakefield Drive, Ste. 200 

Johns Creek, GA 30097 

United States 

 

Return shipping charges will be paid by us. 

 

 

 

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

 

 

 

 

For defective or damaged products, please contact us at help@ajghent.com to arrange a refund or exchange.